Shipping policy

ORDER PROCESSING

Flutter with Flair Inc. processes orders within 1-2 business days. Orders are shipped and delivered to a valid address on business days only (Monday through Friday, excluding major holidays).

Order total amount is in CAD dollars, and international customers may have to pay exchange rate difference.

SHIPPING AND HANDLING

Multiple options available for shipping within Canada via Canada Post, UPS or Purolator and internationally via UPS, Fedex, or DHL.

Shipping is calculated automatically via Canada Post based on weight on the order.

Express shipping is currently not available for PO box addresses therefore selection of "Express" at checkout will not guarantee that the order will arrive in 1-2 days.

You are responsible for verifying the shipping address and may be charged in case of invalid address costs.

LOST ORDERS

Customers have up to a maximum of 90 days from the date the order was made to claim their package as lost in order to receive any sort of compensation regarding their order.

 

TRACKING AND DELIVERY CONFIRMATION

We do our best to give you the most accurate delivery time for your packages. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information included in your shipping confirmation email.

Flutter with Flair Inc. is not responsible for lost or stolen packages, so please track your package and try to be as available as possible when your order is supposed to arrive.

It is the Purchaser's responsibility to provide complete and accurate address and contact information. Please ensure you have items delivered to a location where you will be able to receive it. 

Note: estimated delivery dates apply to in-stock items only and may not be available depending on shipment details. Delivery of out-of-stock items is subject to availability.